Group Cards - Returns Policy
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Group Cards – RETURNS POLICY (excludes any personalised Items)

Non-personalised items purchased through can be returned within 14 days of receipt, or 14 days after Christmas. To return an item please contact our customer service team at, you will need to include your email order confirmation and reason for return in the email. Refunds are made onto your card, not in cash.

The items must be returned in the original condition with original packaging to the address shown.


You cannot return or cancel an order for products that are made to your specification, i.e. personalised cards.